Ask the UnitedHealthcare Nurse Advocate

“Why do I need a Primary Care Provider if I’m generally healthy?”

As a dedicated employee nurse advocate, one of the recurring questions I receive revolves around the necessity of having a Primary Care Provider (PCP) when individuals consider themselves generally healthy. Let’s debunk some common misconceptions about PCPs and shed light on why having one is crucial for your well-being.

Myth #1: “Primary care providers only treat sick individuals.”

Fact: Contrary to popular belief, PCPs play a pivotal role in maintaining and enhancing your health. They offer invaluable guidance on preventive measures, administer regular check-ups, provide vaccinations, and conduct essential screenings.

Myth #2: “Any healthcare provider can manage my general health.”

Fact: PCPs monitor your health comprehensively over time, enabling them to identify potential issues before they escalate. Building a relationship with a PCP allows personalized care that aligns with your unique values and needs.

Myth #3: “Visiting a PCP takes too much time and effort!”

Fact: Opting for a PCP for minor health concerns can save you hours of waiting and higher expenses typically associated with emergency room or urgent care visits.

Myth #4: “PCPs lack specialized knowledge like other healthcare professionals.”

Fact: PCPs undergo extensive training to deliver comprehensive care across various health spectrums. They address common ailments like colds and infections while managing an array of chronic conditions such as high blood pressure, diabetes, and heart disease.

For those seeking a Primary Care Provider, consider these resources:

1. WUDirect Network: WashU’s network of physicians provides preferred access and lower office visit copays/coinsurance for WashU health care plan participants.
2. WUCare: This onsite primary care practice is dedicated to WashU employees and their dependents (age 18+) enrolled in the university-sponsored health plan.
3. UnitedHealthcare: Utilize our guide on choosing a doctor here.

“I’m interested in pursuing a more active lifestyle this year. Does United Healthcare provide any benefits to help with this?”

United Healthcare is pleased to offer Washington University insurance members a One Pass Select subscription-based fitness program. With One Pass Select, members can have access to multiple gyms and online fitness classes – all for one monthly price.

The membership tiers start at $10 per month. Payments are month-to-month with no contract or long-term commitment. Members can also add family and friends (18 years or older) onto their account, and they don’t need to be household members or on the member’s medical plan. Family and friend memberships receive a 10% discount off the tier prices.

One Pass Select is an ideal fitness option for people who:

• Are interested in improving their health and would like to explore their fitness options by participating in various activities at different types of wellness facilities.
• Prefer working out at home with multiple online live and pre-recorded class options.
• Work out regularly and would like the opportunity to expand their fitness routines with one membership.

One Pass Select also comes with additional perks, including a grocery delivery subscription for Walmart or Shipt, the Paramount streaming service and AARP discounts for all tiers except the online or digital tier.

Here are a few tips to consider when using One Pass Select:

1. Generally, One Pass Select members have access to all gym amenities. If there are restrictions, it’s generally noted on the gym tier site. Some gym sites also state: “At no cost amenities vary by club. Please check with your local club for details.” Call the fitness site you are interested in and ask questions before signing up.
2. Sign up at the beginning of the billing cycle, the 1^st of the month, to get the most out of your subscription dollars.
3. Join with a friend. Explore fitness options together and keep each other motivated.

For more information, check out the One Pass Select | Employer and Payer Commercial Fitness Program website or call the One Pass Select Customer Service team at 1-877-515-9364 (8 a.m. – 9 p.m. Central Time, Monday through Friday).