In addition to providing employees with priority access to WashU physicians, Washington University offers a number of health care resources to help support you and your family.

Dedicated UnitedHealthcare Nurse Advocate

Update: Program in Transition

Our dedicated United Healthcare Nurse Advocate, Jill Garrelts, DNP, RN, transitions to a new role as of March 25, 2022. At this time, a replacement has not been identified.

UnitedHealthcare Tools and Resources

Take advantage of the account access and online tools through our medical carrier, UnitedHealthcare.

  1. Register at
  2. Submit your UHC member number (or SSN)
  3. Submit WashU’s group number: #702111

Through, you can:

  • Locate network providers anywhere in the United States.
  • Order additional ID cards and/or print a temporary ID card.
  • Review and manage your claims.
  • Use the treatment cost estimator to estimate or compare provider fees for medical services in your area.
  • Access virtual health professionals and virtual behavioral health professionals. Virtual Visits are a covered health service under the WashU medical plan options at the same cost as an in-person visit. Learn more (PDF).

In addition to this site, other UnitedHealthcare resources include Health4Me Mobile App and the Healthy Mind Healthy Body newsletter. Learn more at

Maternity Support

The Maternity Support program (PDF) offered through UnitedHealthcare provides you with a maternity nurse for help with:

  • Choosing a doctor or nurse midwife and finding a pediatrician or other specialist
  • Information to help you take care of yourself and your baby
  • Emotional support before and after your baby is born

Call 877-201-5328 or enroll online.

Prescription Drug Coverage

Express Scripts Logo

Prescription drug benefits are included as part of your health care package when you are enrolled in a university health plan. 

Don’t have time to go to the pharmacy? Home delivery of your maintenance prescription medications is a covered service under all of the WashU medical plan options and available through Express Scripts at a reduced cost when compared to retail pharmacies. Express Scripts Home Delivery (PDF)

Learn More about your prescription drug coverage

Medical Coverage for International Business Travel through GeoBlue

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Register at
WashU Group Access Code: QHG99999WUBT

For questions about registration or medical coverage, call 1-888-412-6403 inside the U.S. or 1-610-254-5830 outside the U.S. More Information.