UnitedHealthcare Behavioral Health Benefit

UnitedHealthcare members can access 24/7 support for a range of needs, including counseling, medication management and substance abuse recovery services.

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Prioritizing Your Well-Being: WashU’s UHC Behavioral Health Benefits

Taking care of your mental health is just as important as your physical health, and WashU is committed to supporting your well-being. Your UnitedHealthcare plan offers a robust Behavioral Health benefit (PDF). This program offers confidential support for a wide range of challenges, from everyday stress to more serious concerns like medication management or substance abuse recovery services.

Here’s how to access these resources:

  • 24/7 Support: Speak to a UHC representative any time of day for guidance and assistance by calling member services.
  • Myuhc.com – Mental Health Support: Utilize the UHC online portal, myuhc.com. Follow these simple steps to find a licensed provider in-network:
    • Login to myuhc.com
    • Select “Find Care & Cost
    • Select “Behavioral Care Providers
    • Select “Mental Health Professionals
  • Virtual Visits: UHC offers the option to connect with a mental health professional remotely. This allows you to schedule appointments at times that fit your busy schedule. Within “People” on myuhc.com, simply refine your search by selecting “Provider Type” and then “Telemental Health Providers“.

Additional UHC Behavioral Health Resources:

  • Calm Health: Calm Health can support you on the path to a healthier lifestyle. This is of no cost to all members ages 16+ on the WashU UHC health plan. Get audio and video content written by psychologists, access mental health screening tools and try mindfulness exercises at your own pace. Learn more about Calm Health for stress and emotional well-being.
    • Login to myuhc.com
    • Select “Coverage & Benefits”
    • Select “Mental Health”
    • Select “Explore All Mental Health Benefits”
    • Scroll down to “Calm Health”
  • UHC Nurse Advocate: WashU employees and their dependents have access to a dedicated UHC Nurse Advocate who can answer questions and provide personalized guidance regarding your UHC plan, including Behavioral Health benefits. Explore all the different ways the Nurse Advocate can help you and your family.