The Administrative Professional Certification program is for career-minded individuals who want to increase core administrative skills and enhance their career while contributing to the university’s success.
It develops skills and knowledge to manage multiple priorities and projects, strengthen verbal and written communication with diverse constituencies, and effectively problem-solve for greater results.
The program requires completion of three core courses and two elective courses:
- Embracing Change
- Navigating Beyond Conflict
- Customer Service Best Practices
- Take Your Career a Step Further
Most courses are offered twice a year. The program is designed to be completed in one year; however, you may take up to two years to complete. Participants in this program must be in a support role and complete the registration form located on the Human Resources Learning & Development website.