Managing Staff through Stressful Situations (EAP)

October 22, 2024
3:00 pm - 4:00 pm

This is part of WashU’s Employee Assistance Program (EAP) series of webinars.

These 60-minute Work-Life Solutions virtual webinars provide insight into key topics that promote employee well-being. Through interactive sessions facilitated by subject matter experts, participants will gain actionable strategies to support a positive and productive workplace culture. Post-session resources reinforce the learnings and foster continued growth.

Employees can explore the full range of services offered by Work-Life Solutions, our comprehensive employee assistance program.

When facing heightened stress, employees react in diverse ways. For some, stress leads to a dropoff in performance, lowered morale or emotional outbursts.  For others, high-pressure, stressful situations actually become an opportunity to shine. As a manager, it’s difficult to anticipate the multitude of reactions you’re likely to observe during times of stress, and even harder to be equipped with the tools to handle them all. This workshop helps you plan for the expected and the unexpected and provides practical tools for dealing with both positive and negative employee behaviors during stressful times.


  • Anticipate the physical, emotional, cognitive and behavioral reactions you observe among employees
  • Describe how personal accountability helps people cope with stressful times
  • Handle problematic employee behavior effectively and empathetically
  • Practice self-care techniques to manage your own stress during challenging times

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