Emotional Intelligence (EQ): The Must-have Skill for Resilience and Adaptability (Virtual)

May 29, 2025
2:00 pm - 3:30 pm
Virtual Session
Dates OfferedTimeLocationTarget Audience
May 29, 20252 p.m. – 3:30 p.m.Virtual Classroom via ZoomAll WashU Staff
(Leading Self, Others, or the Organization)
June 17, 20259 a.m. – 10:30 a.m.Virtual Classroom via ZoomAll WashU Staff
(Leading Self, Others, or the Organization)

This course is a part of the Elevate series, a set of dynamic 90-minute sessions designed to elevate your skills and confidence to thrive in an ever-changing world. This development series equips employees with practical strategies and resources to navigate uncertainty, adapt to change, and drive success in any environment. Stay agile, stay ahead! 

Course Description

Over the years, emotional intelligence—also known as EQ—has evolved into a must-have skill. Research by EQ provider TalentSmart shows that it’s the strongest predictor of performance, further illustrating why emotional intelligence is important. Employees with high emotional intelligence are more likely to stay calm under pressure, resolve conflict effectively, and respond to co-workers with empathy. 

Keep in mind that while you might excel at your job technically, if you can’t effectively communicate with your team or collaborate with others, those technical skills can get overlooked. 

Emotional intelligence can enhance your ability to manage interpersonal relationships, which is crucial for fostering positive team dynamics, empathy, and effective collaboration 

We will focus on the following four core competencies of Emotional Intelligence (EQ) for understanding and implementation so that  you can continue to advance your career and WashU: 

  • Self-awareness 
  • Self-management 
  • Social awareness 
  • Relationship management 

Target Audience: This class is for all Washington University in St. Louis staff employees (Leading Self, Others, or the Organization )

Facilitator: Monica Black Robinson, Learning and Development Consultant

No-Show and Late Cancellation Fees:  Cancellations received less than five (5) business days prior to scheduled class will result in a $50 cancellation fee charged to their department. If you’re no longer able to attend, please drop your registration in Workday Learning.  

In case of illness or another emergency, please contact HR-LearnandDevelop@wustl.edu. Exceptions to the above guidelines are on a case-by-case basis at the discretion of the L&D team

An important note: This session is being held virtually via Zoom.

Questions:
Contact HR-LearnandDevelop@wustl.edu

All programs are subject to change.

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