GuidanceResources – Employee Assistance Program (EAP)
Employee assistance program that provides free, confidential, 24/7 support for WashU employees and their household members, helping them navigate the complexities of balancing work and personal life.
Get Started
- Visit GuidanceResources.com
Click on the “Register” tab on the right. Enter the Web ID: WASHU. - Call 844-365-4587
Direct 24/7 access to a Guidance Consultant who will answer your questions and, if needed, refer you to a counselor or other resources. - Download the mobile app
GuidanceNowSM , available on ios and Android - Download the GuidanceResources flyer
Who’s Eligible?
- Active employees (faculty, staff, postdocs and clinical fellows)
- Household members (spouse, domestic partner, children, parents, grandparents or other extended family members living in the household)
- Terminated employees (first 90 days)
- Retirees (first 90 days)
Resources for Managers
Resources for Employees
New! Huddles by ComPsych GuidanceResources are interactive online groups focused on education, skill building and peer connection. Register now for upcoming Huddles.
Types of Services Available
Access five (5) free counseling sessions with a licensed therapist per issue per year.
Common issues GuidanceResources experts can help with:
- Emotional challenges
- Substance use
- Relationship dynamics
- Stress management
- Grief and loss
Access unlimited expert guidance for work and personal responsibilities:
- Planning for life events
- Elder care services
- Pet care assistance
- Daily task referrals or recommendations
Turnaround for requests will be 3-5 business days
Access attorneys who provide practical and understandable information on a variety of legal matters, including:
- Divorce
- Estate planning
- Lawsuits
- Bankruptcy
- Adoptions
- Personal injury
Appointments available Monday-Friday 8am-7pm CST
Self-help guides and referrals to low-cost legal aid organizations are available on the GuidanceResources website. You can also request referrals to lawyers in the community at discounted fees.
Access a network of certified public accountants (CPAs) and certified financial planners who can assist with questions around:
- Credit problems
- Tax questions
- Estate planning
- Investment options
- Insurance
- Money management
Appointments available Monday-Friday 8am-5pm CST