Washington University provides  support and resources to help you balance work and family life. As an employee, you have access to child care and elder care benefits, as well as an array of family tips, tools and WashU expert-led courses and articles aimed at helping you take care of your family.

Spotlight: Child Care Resources

Center-Based Care

  • The Family Learning Center, through Bright Horizons, offers exceptional child care and early childhood education for children from six weeks to six years at its North Campus location. To schedule a visit or discuss enrollment, please contact wustl@brighthorizons.com, 314-935-5437 or Kellie Jackson, Center Director, at jkellie@wustl.edu.
  • The University City Children’s Center offers priority enrollment to families affiliated with Washington University. The UCCC offers child care and early childhood education for children from six weeks to six years of age. For information about enrollment or to schedule a tour, please contact enrollment@uccc.org or (314) 726-0148.

Back Up Child and Adult/Elder Care

  • Back Up Care Advantage, through Bright Horizons, provides in-home or center-based care for children or adults/elders when their regular care provider is unavailable. Employees are eligible for 20 uses of this care each calendar year.
  • In-home care for children and adult/elders is $7 per hour with a four hour minimum. Center-based care is $20 per child per visit, with a $30 per family per visit maximum.
  • To register or to make reservations for care, please contact Bright Horizons by phone at 877-242-2737, online at brighthorizons.com, or by the Back-Up Care(Bright Horizons) Mobile App. First time users will need to register by clicking on “Create Your Profile” and entering username “WUBACKUP” and password “BACKUP.”

Sitting and Nanny Resources

  • Sittercity, through Bright Horizons Additional Family Supports, is a database of babysitters, nannies, elder companions, pet sitters and housekeepers. Employees have a free membership to this service.
  • University City-based babysitting service STLSitter is offering a free one year membership to health care workers and other first responders. Membership for STLSitter is $75 per year. Once registered, 24/7 access to pre-screened childcare providers is available.
  • Nanny Search, through Bright Horizons Additional Family Supports and College Nannies and Tutors, is offering a reduced Summary Nanny Placement Fee of $295 and 10% off hourly rates through August 31, 2020.

Referral Services

  • Missouri
    • Child Care Aware of Missouri can provide referrals to licensed child care providers in Missouri. To request a referral, please call 1-866-892-3228, email referralcenter@mo.childcareaware.org, or search online here.
  • Illinois
  • Work-Life Solutions, the university’s employee assistance program, can assist with an employee’s search for child, adult and elder care. Contact Work-Life Solutions at 844-365-4587 or online at GuidanceResources.com. First time users should click “Register” and enter the Web ID: WASHU.


More family support resources:

  • Attend family-focused Zoom sessions hosted by WashU Psychiatry and our resident mindfulness expert. Sessions cover topics such as parenting in a pandemic, coping with stress and family challenges.
  • Have a pet? Find care for your furry friends through Bright Horizons.
  • Have fun with the family – engage in our virtual activities with options for all ages.
  • Work-Life Solutions, our employee assistance program, offers 24/7 support for all aspects of your life.
  • Affordable mental health care for employees and their children – In addition to the physical effects of COVID-19, threats to mental health should not be discounted. To support the university community during these stressful times, the WashUDirect Psychiatry service offers convenient, affordable mental health care for employees and their children.