During this time, we know that your normal department’s work is shifting to deal with the pressing and challenging circumstances related to the impact of COVID-19.

Manager Memos

Your Role as a Leader – Taking Care of Your Employees

Taking care of people is so important during this difficult time. To support employee well-being, please be aware of all of the resources available to support people. Supervisors play a crucial role in the well-being of their team members. It is incredibly important that you know what is available to help employees cope with stress, manage their work/life balance and take care of themselves.

Review the resources below. Please refer to the Employee Well-Being hub, including the COVID-19 HR Support webpage, for core resources. A hub was created to provide quick, easy access to the help we know our employees need.

Manager Tips

Be nimble and review core operational plans

It is important to remain nimble as we navigate the “next normal”. Consider and review core operational components, such as:

  • Numbers of people back on campus at one time
  • Scheduling
  • Density
  • Level of service (both onsite and remote)

For more details on setting up an optimal workplace environment, visit hr.wustl.edu/workplace.

Supporting public health
  • We are a community that cares about one another. These guidelines are in place to protect the health and safety of our students, faculty, staff, patients and visitors.
  • The latest information is available on the WashU Together website, covid19.wustl.edu or covid19.med.wustl.edu
  • Please pay attention to your email and be sure to read any messages from university leadership and the Danforth Campus Digest, which includes important updates and guidance.
  • We’re grateful for everyone’s patience, support and commitment to our community. We know it’s been a long road and we could not have made it this far so successfully without everyone’s help.
Supporting mental health
  • From the WashU experts: Give people time to make the transition; have patience and grace when people are struggling to adapt. Cultivate resilience by coming from a place of compassion vs. criticism; embrace hope and practice gratitude. (WashU Psychiatry)
  • Check in with yourself and your team members.
    • Acknowledge that each of us experienced the pandemic differently and are returning from different places.
    • Pause and ask how people are doing.
    • Understand what people need.
Leaders Guide to the Next Normal

Support is available to help you lead through the challenges. Refer to the “Leader’s Guide to the Next Normal” and find effective strategies for managing your team. More information and resources will be shared on building morale and fostering positive employee engagement. Reach out to Karen Sanders if you’d like to talk about maintaining morale or strategize about engagement.

Well-Being Resources

Embrace well-being for yourself and your team. Know the support resources and share them with your employees.

Employee Assistance Program

Work-Life Solutions, the employee assistance program, offers free, confidential, 24/7 support, resources and information for every aspect of your life, including confidential emotional support from highly trained clinicians.

Employee Well-Being Hub

The Employee Well-Being hub includes health, wellness, mental health, financial well-being, family care support and other resources to help employees cope with stressors and thrive personally and professionally.

Employee Wellness Program

Wellness Connection is the employee wellness program. Find simple and effective ways to focus on your physical and emotional wellness.

COVID-19 public health guidance and information

  • Covid19.wustl.edu
  • Covid19.med.wustl.edu
  • Call the COVID Call Center at 314-362-5056 when you need assistance with COVID exposure, symptoms, vaccine information or Occupational Health questions.