Manager Memos & Tips

Impact of Harvey: Managing During Challenging Times

Memo: August 28, 2017 – Impact of Harvey

Harvey is devastating parts of Texas, leaving thousands of people displaced and in need of help. Hundreds of our Washington University employees originate from the Texas areas impacted. They may still have family in the area and need to take time to volunteer or lend a helping hand to their loved ones. We urge areas to be lenient on granting requests for time off for family or volunteer reasons associated with Harvey.

Employee Assistance Program Resource for Washington University employees and their families
Work-Life Solutions offers 24/7 support, resources and information for every aspect of life. Visit or call 844-365-4587 for direct 24/7 access to a GuidanceConsultant, who will answer questions and, if needed, refer employees to a counselor or other resources.

Government Resources Include

For questions, contact your Employee Relations consultant.

Employee Assistance Program, Work-Life Solutions
Another useful resource may be our EAP vendor, Work-Life Solutions (Guidance Resources), this resource is available 24/7 to employees who would like to have a confidential conversation with a counselor:
Ph. 844-365-4587 or
Company Web ID: WASHU

Key Contacts and Resources for Challenging Times

Emergency Management Website:

Emergency Info Hotline
Out of Area (888) 234-2863


Danforth Campus
School of Medicine Campus
314-362-4357 (2-HELP)
North/West/South Campus
9-911 then 314-935-5555Off Campus
911 then 314-935-5555


Policies are in place in relation to issues that may arise regarding time off, telecommuting or an alternative work schedule.

Policy Links:

Links to helpful St. Louis resources

United Way of Greater St. Louis

With the widespread rain and flooding throughout the region, United Way 2-1-1 and the Volunteer Center have been activated. United Way is working with state, regional and local emergency managers to respond to emerging needs as a result of significant mass flooding in Missouri and Illinois.

United Way 2-1-1 is directing individuals to local shelters in areas most impacted. United Way’s Volunteer Center, STLVolunteer, has taken a lead role in the recruitment and coordination of volunteers for sandbagging in the areas most vulnerable to flooding. We are partnering with AmeriCorps – St. Louis, The Salvation Army, and American Red Cross to respond to the growing and changing needs.



Local news affiliates with community updates

American Red Cross:


Americorps St. Louis


Salvation Army St. Louis