12 Apr

Customer Service Excellence (In-Person Learning)

April 12, 2023
9:00 am - 12:00 pm
The Link in the Loop, 621 N. Skinker Blvd. , Suite 300, St. Louis, MO 63130

Dates Offered Time Location Target Audience April 12,  2023 9 a.m. – 12 p.m. In-Person ClassLink in the Loop BuildingL&D Training Room (RM 301)621 N. Skinker BlvdSuite 300St. Louis, MO 63130 All WashU Staff The university depends on them… but if your front line service employees feel they are on the low end of the […]

12 Apr

Establishing a Mentor/Mentee Relationship that Makes the Difference (In-Person Learning)

April 12, 2023
12:00 pm - 1:30 pm
The Link in the Loop, 621 N. Skinker Blvd. , Suite 300, St. Louis, MO 63130

Dates Offered Time Location Target Audience April 12,  2023 12 p.m. – 1:30 p.m. In-Person ClassLink in the Loop BuildingL&D Training Room (RM 301)621 N. Skinker BlvdSuite 300St. Louis, MO 63130 All WashU Staff Building your relationship with your mentor is similar to the job search– you want to make sure it’s the right fit. […]

19 Apr

Dates Offered Time Location Target Audience April 19,  2023 12 p.m. – 1:30 p.m. Virtual Classroom via Zoom All WashU Staff Interested in a new career? People seek to change careers for many different reasons. Your career goals or values may have changed; you may have discovered new interests that you would like to incorporate […]

20 Apr

Communicating with Impact and Influence (In-Person Learning)

April 20, 2023
9:00 am - 12:00 pm
The Link in the Loop, 621 N. Skinker Blvd. , Suite 300, St. Louis, MO 63130

Dates Offered Time Location Target Audience April 20,  2023 9 a.m. – 12 p.m. In-Person ClassLink in the Loop BuildingL&D Training Room (RM 301)621 N. Skinker BlvdSuite 300St. Louis, MO 63130 All WashU Staff The differences between people are a major source of friction. At work and at home, success and happiness depend on relating […]

2 May

Dates Offered Time Location Target Audience May 2, 2023 10 a.m. – 11 a.m. Virtual Classroom via Zoom All WashU Staff Stress and anxiety are hurting the performance of the people in our care – especially younger employees. According to a 2019 study published in the Harvard Business Review, more than half the millennials and […]

4 May

Dates Offered Time Location Target Audience March 2, 2023 9:00 – 11:00 a.m. Virtual Classroom via Zoom All WashU Staff May 4, 2023 9:00 – 11:00 a.m. Virtual Classroom via Zoom All WashU Staff Writing clear, concise, and easily understood communications is an important skill that can help your relationships and results at work. In […]

16 May

Cultivating a Growth Mindset (In-Person Learning)

May 16, 2023
9:00 am - 12:00 pm
The Link in the Loop, 621 N. Skinker Blvd. , Suite 300, St. Louis, MO 63130

Dates Offered Time Location Target Audience May 16,  2023 9 a.m. – 12 p.m. In-Person ClassLink in the Loop BuildingL&D Training Room (RM 301)621 N. Skinker BlvdSuite 300St. Louis, MO 63130 All WashU Staff This class helps you understand the power and purpose of a growth mindset and how to put it into action to […]

6 Jun

Dates Offered Time Location Target Audience June 6, 2023 10 a.m. – 11 a.m. Virtual Classroom via Zoom All WashU Staff Nobody wakes up in the morning aiming to be average. Many people want to be successful but don’t know how to do it. They have the potential but need a proven approach. Based on […]

15 Jun

Customer Service Excellence (Virtual Classroom)

June 15, 2023
9:00 am - 11:30 am
Virtual Session

Dates Offered Time Location Target Audience June 15,  2023 9 – 11:30 a.m. Virtual Classroom via Zoom All WashU Staff The university depends on them… but if your front line service employees feel they are on the low end of the totem pole, your customers are going to feel that way, too. It is never […]