To help you balance your daily life and family care needs, find resources for child care, special time off and 24/7 work-life support.

Work-Life Solutions

Work-Life Solutions, the university’s Employee Assistance Program (EAP), offers free, confidential, 24/7 support, resources and information for every aspect of your life. Work-Life Solutions is powered by Guidance Resources.

Click on the “Register” tab on the right. Enter the Web ID: WASHU.

Call 844-365-4587
Direct 24/7 access to a Guidance Consultant, who will answer your questions and, if needed, refer you to a counselor or other resources.

This valuable benefit for you and your family provides resources and referrals for:

  • Confidential emotional support from highly trained clinicians
  • Work-life resources from qualified referrals for just about anything on your to-do list
  • Legal guidance – talk to attorneys for practical assistance with your most pressing legal issues
  • Financial resources from financial experts to assist with a wide range of issues.

Family Care

As an employee, you have access to child care and elder care benefits, as well as an array of family tips, tools and WashU expert-led courses and articles aimed at helping you take care of your family.

Special note on child and family back up care: For benefit-eligible employees, we have increased the number of uses of Back Up Care through Bright Horizons for faculty and staff from 15 to 30 uses per calendar year. Learn more information about this benefit which provides in-home care for children or adults/elders. 

Visit the family care hub for more resources.