The Art & Science of Giving & Receiving Feedback

July 1, 2021
10:00 am - 11:00 am
Virtual Session
Dates Offered Time Location
July 1,  2021 10:00 a.m. – 11:00 a.m. Virtual Classroom via Zoom


These 60-minute IMS live virtual programs provide a quick dive into key topics that are critical to organizations during a time of disruptive change. Packed with actionable learning strategies, participants will experience an interactive virtual program with an IMS thought leader and receive post-session support through micro-learning lessons and a discussion board.

Feedback is a gift – but it’s often dreaded, botched or mishandled entirely. Have you ever been put on the spot- asked for feedback from a teammate in the moment, when all you could think of to say was “good job!” Or maybe you’re on the receiving end-how do you break through the dreaded (and not at all helpful) “you’re doing great!” to get meaningful, actionable and constructive feedback? Learn how to give anyone feedback on anything, create a culture of generous feedback and raise the performance of everyone on your teams.


– No one cares more about managing your career: why you need to own the feedback process
– The myth of real-time feedback (why it doesn’t work and what to do instead)
– How to get the feedback you want, deserve and need to accelerate your career
– How to give anyone feedback on anything and create a culture of continuous improvement among your team
– The five most important keys to delivering effective feedback and bringing out the best in others

Facilitator: Jodi Glickman

Jodi Glickman is author of the critically acclaimed book Great on the Job, What to Say, How to Say It, The Secrets of Getting Ahead (St. Martin’s Press) and is a writer for the Harvard Business Review. As the CEO and founder of Great on the Job, Jodi and her team have reached hundreds of thousands of the brightest minds across corporate America and academia-counting LinkedIn, JP Morgan, Abbott, and Harvard Business School among her longest standing clients. Jodi has appeared on the TEDx stage (Why You Should Stop Looking for Work You Love) and is the passionate about developing leaders-both seasoned executives and next generation talent. Her career advice has been featured in publications including the New York Times, USA Today, Business Week, Fortune, Forbes, WSJ finance, CNN Money, and Huffington Post.

Date:  July 1, 2021. Please note this session is being offered through The Institute for Management Studies (IMS).  Registration will close Monday, June 28th, at 8:00 AM to allow time to get the link from them.

Time: 10:00 – 11:00 AM

An important note: Our goal in Learning and Development is to create the same level of rich engagement in our virtual classroom as we do in our in-person classes. Therefore, the day of the session:

– Ensure you’re in an environment that will allow you to participate fully! This will be an interactive session and your contribution is important.

– Turn off your email and phone notifications to avoid distractions.

– Be camera ready! Participants are expected to have their cameras on during the entire session.

– Have a pen and paper ready. – Log in early to the session through the Zoom link.

Once registered in Learn@Work, you will receive an email with the Zoom information for the date/time selected; instructions will be included in the invitation.

Questions: Contact

All programs are subject to change.