Successful supervisors are able to maintain and enhance the self-esteem of their team members. This is one of the most valuable skills a supervisor can have. It is the ability to provide direction, communicate effectively, coach people, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.

While managing others isn’t always easy, it doesn’t have to lead to discouragement. Your success as a supervisor is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.

This workshop for supervisors is designed to strengthen current supervisory skills by helping participants overcome many of the supervisory challenges they may encounter as a leader. The participants will grow their understanding of responsible leadership and high performance leadership of teams as we explore the basic skills needed to effectively manage a workgroup. 

Course Objectives 

Participants will learn to: 

• Identify effective supervisory skills 
• Manage employees effectively and develop good relationships with them 
• Promote employee high-performance 
• Set and achieve goals and objectives for their employees 
• Project a competent, confident and professional image 

Audience: Washington University Directors, Managers, Supervisors. Must have at least one direct report that is a WashU employee (not students). 

Competencies: Inclusive Leadership; Coaching; Impacting/influencing others; Developing others; Inspiring Others 

Facilitator:
Carla D. Bailey
Sr. Manager, Learning and Organizational Development

An important note: Our goal in Learning and Development is to create the same level of rich engagement in our virtual classroom as we do in our in-person classes. Therefore, the day of the session:

• Ensure you’re in an environment that will allow you to participate fully! This will be an interactive session and your contribution is important.
• Turn off your email and phone notifications to avoid distractions.
• Be camera ready! Participants are expected to have their cameras on during the entire session.
• Have a pen and paper ready.
• Log in early to the session through the Zoom link below.

Once registered in Learn@Work, you will receive a Zoom invitation for the date/time selected; instructions will be included in the invitation.

Questions:
Contact Katie Nolen

All programs are subject to change.

View All Management Courses