|September 18, 2018||9:00 a.m. – 12:30 p.m.||West Campus Training Room B|
|March 6, 2019||9:00 a.m. – 12:30 p.m.||West Campus Training Room B|
Successful supervisors are able to maintain and enhance the self-esteem of their team members. This is one of the most valuable skills a supervisor can have. It is the ability to provide direction, communicate effectively, coach people, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.
While managing others isn’t always easy, it doesn’t have to lead to discouragement. Your success as a supervisor is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.
This workshop for supervisors is designed to strengthen current supervisory skills by helping participants overcome many of the supervisory challenges they may encounter as a leader. The participants will grow their understanding of responsible leadership and high performance leadership of teams as we explore the basic skills needed to effectively manage a workgroup.
Participants will learn to:
- Identify effective supervisory skills
- Manage employees effectively and develop good relationships with them
- Promote employee high-performance
- Set and achieve goals and objectives for their employees
- Project a competent, confident and professional image
Audience: Washington University Directors, Managers, Supervisors. Must have at least one direct report that is a WU employee (not students).
Competencies: Inclusive Leadership; Coaching; Impacting/influencing others; Developing others; Inspiring Others
Facilitator: Carla D. Bailey, Senior Manager of Learning and Organizational Development
Registration Fee: There is no fee for this session.
No-Show and Late Cancellation Fees: There will be a charge equal to the registration fee to cover the cost of materials for no-shows and late cancellations (less than 5 business days prior to class). For classes with no registration fee, this charge is $50.
West Campus, West Building
7509 Forsyth Blvd., Suite 001
Human Resources Learning & Development Center
Training Room B, Lower Level
Commute options to West Campus
Contact Shirley Ikemeier
All programs are subject to change.