Supervisor Essentials

September 18, 2018 and March 6, 2019
9:00 am
West Campus, 7509 Forsyth Blvd Ste 001, Clayton, MO 63105
Dates Offered Time Location
September 18, 2018 9:00 a.m. – 12:30 p.m. West Campus Training Room B
March 6, 2019 9:00 a.m. – 12:30 p.m. West Campus Training Room B

Successful supervisors are able to maintain and enhance the self-esteem of their team members. This is one of the most valuable skills a supervisor can have. It is the ability to provide direction, communicate effectively, coach people, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.

While managing others isn’t always easy, it doesn’t have to lead to discouragement. Your success as a supervisor is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.

This workshop for supervisors is designed to strengthen current supervisory skills by helping participants overcome many of the supervisory challenges they may encounter as a leader. The participants will grow their understanding of responsible leadership and high performance leadership of teams as we explore the basic skills needed to effectively manage a workgroup.

Course Objectives

Participants will learn to:

  • Identify effective supervisory skills
  • Manage employees effectively and develop good relationships with them
  • Promote employee high-performance
  • Set and achieve goals and objectives for their employees
  • Project a competent, confident and professional image

Audience: Washington University Directors, Managers, Supervisors. Must have at least one direct report that is a WU employee (not students).

Competencies: Inclusive Leadership; Coaching; Impacting/influencing others; Developing others; Inspiring Others

Facilitator: Carla D. Bailey, Senior Manager of Learning and Organizational Development

Registration Fee: There is no fee for this session.

No-Show and Late Cancellation Fees:  There will be a charge equal to the registration fee to cover the cost of materials for no-shows and late cancellations (less than 5 business days prior to class).  For classes with no registration fee, this charge is $50.

Location:
West Campus, West Building
7509 Forsyth Blvd., Suite 001
Human Resources Learning & Development Center
Training Room B, Lower Level
Commute options to West Campus

Questions:
Contact Shirley Ikemeier
Shirley_Ikemeier@wustl.edu

All programs are subject to change.


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