|October 27, 2020||9:00 – 11:30 AM||Virtual class via Zoom|
Successful supervisors are able to maintain and enhance the self-esteem of their team members. This is one of the most valuable skills a supervisor can have. It is the ability to provide direction, communicate effectively, coach people, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.
While managing others isn’t always easy, it doesn’t have to lead to discouragement. Your success as a supervisor is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.
This workshop for supervisors is designed to strengthen current supervisory skills by helping participants overcome many of the supervisory challenges they may encounter as a leader. The participants will grow their understanding of responsible leadership and high performance leadership of teams as we explore the basic skills needed to effectively manage a work group.
Participants will learn to:
- Identify effective supervisory skills
- Manage employees effectively and develop good relationships with them
- Promote employee high-performance
- Set and achieve goals and objectives for their employees
- Project a competent, confident and professional image
Audience: Washington University Directors, Managers, Supervisors. Must have at least one direct report that is a WU employee (not students).
Competencies: Inclusive Leadership; Coaching; Impacting/influencing others; Developing others; Inspiring Others
Time: 9:00 – 11:30 AM
Facilitator: Carla D. Bailey, Senior Manager of Learning and Organizational Development
An important note: Our goal in Learning and Development is to create the same level of rich engagement in our virtual classroom as we do in our in-person classes. Therefore, the day of the session:
– Log in early to the session through the Zoom link.
Once registered in Learn@Work, you will receive a Zoom invitation for the date/time selected; instructions will be included in the invitation.
All programs are subject to change.