Successful supervisors are able to maintain and enhance the self-esteem of their team members. This is one of the most valuable skills a supervisor can have. It is the ability to provide direction, communicate effectively, coach people, evaluate performance, correct work habits, deal with complaints, and resolve conflicts while supporting a team member’s sense of self-respect and dignity.

While managing others isn’t always easy, it doesn’t have to lead to discouragement. Your success as a supervisor is measured in terms of the way your employees perform. You have to make sure that the work gets done, costs are controlled, employees work as a team, and upper management is satisfied.

This workshop for supervisors is designed to strengthen current supervisory skills by helping participants overcome many of the supervisory challenges they may encounter as a leader. The participants will grow their understanding of responsible leadership and high performance leadership of teams as we explore the basic skills needed to effectively manage a workgroup. 

Course Objectives 

Participants will learn to: 

• Identify effective supervisory skills 
• Manage employees effectively and develop good relationships with them 
• Promote employee high-performance 
• Set and achieve goals and objectives for their employees 
• Project a competent, confident and professional image 

Audience: Washington University Directors, Managers, Supervisors. Must have at least one direct report that is a WashU employee (not students). 

Competencies: Inclusive Leadership; Coaching; Impacting/influencing others; Developing others; Inspiring Others 

Facilitator:
Carla D. Bailey
Sr. Manager, Learning and Organizational Development

An important note: This session is being held in-person at the Link in the Loop building.

Questions:
Contact Katie Nolen

All programs are subject to change.

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