Face is the new social currency of our time. The concept of face is essential in human relations and leadership. Face represents one’s self-worth, identity, reputation, status, pride, and dignity. “Saving face” is a universal concept that enables you to connect with people, break down barriers, and build trust and long-term relationships.

Participants will learn the concept of honoring, losing, and saving face so they can build authentic relationships and creating a culture of psychological safety for their teams.

In this session, you will learn:

• What does it mean to apply the concept of face at work, and why is losing face such a bad thing?
• How do you build up the “face account” and avoid the risk of “over draft”?
• How can leaders embrace face to forge stronger, authentic partnerships with clients and colleagues across cultural, generational, and gender differences?

Date: December 17, 2020.  Please note this session is being offered through The Institute for Management Studies (IMS). Registration will close Tuesday, December 15th, at 8:00 AM to allow time to get the link from them.

Time: 10:00 – 11:00 AM

Facilitator: Maya Hu-Chan

Maya Hu-Chan is a globally recognized speaker, author, leadership consultant, and ICF Certified Master Coach. She specializes in global leadership, cross-cultural management, and inclusion. Ranked Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership, Maya has worked with thousands of leaders from major corporations throughout the Americas, Asia, Australia, and Europe.

Maya Hu-Chan is president of Global Leadership Associates, an international management-consulting firm based in San Diego, California. Since founding the firm in 1992, she has built a reputation for excellence in global leadership, cross-cultural management, diversity and inclusion. Maya’s new book “Saving Face: How to Preserve Dignity and Build Trust” was released in June 2020 (Berrett-Koehler). She is the co-author of “Global Leadership: The Next Generation,” recommended by Harvard Business School Working Knowledge. She is also a contributing author of 10 business books. Her charismatic and engaging style has made her a regular conference presenter and popular keynote speaker. Maya has lectured at The Brookings Institution, the University of Southern California, Penn State University, The University of Chicago, Dartmouth College and the University of California, San Diego.

Born and raised in Taiwan, Maya received her bachelor’s degree in journalism and business from National Chengchi University. She was an anchor for the China Broadcasting Company, then moved to the U.S. to get a master’s degree from The University of Pennsylvania’s Annenberg School for Communication. She served as the CEO of a non-profit organization in San Diego before embarking on her consulting career.

An important note:
Our goal in Learning and Development is to create the same level of rich engagement in our virtual classroom as we do in our in-person classes. Therefore, the day of the session:
– Ensure you’re in an environment that will allow you to participate fully! This will be an interactive session and your contribution is important.
– Turn off your email and phone notifications to avoid distractions.
– Be camera ready! Participants are expected to have their cameras on during the entire session.
– Have a pen and paper ready. – Log in early to the session through the Zoom link.

Once registered in Learn@Work, you will receive a Zoom link for the date/time selected; instructions will be included in the invitation.

Questions: Contact Shirley_Ikemeier@wustl.edu

All programs are subject to change.

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