Leading with Emotional Intelligence

July 24, 2018 to April 25, 2019
9:00 am
West Campus, 7425 Forsyth Blvd 63105
Dates Offered Time Location
July 24, 2018 9:00 a.m. – 12:30 p.m. West Campus Training Room B
January 9, 2019 9:00 a.m. – 12:30 p.m. West Campus Training Room B
April 25, 2019 9:00 a.m. – 12:30 p.m. West Campus Training Room B

Research has shown that emotional intelligence is a better predictor of success than IQ. You likely know someone who did not excel at academics but who went on to be very successful. The reason is simple: IQ is only one aspect of doing well. What differentiates highly successful people is the ability to empathize, to fit in, to understand self and to effectively manage relationships. These are the principles that underpin emotional intelligence.

In today’s competitive, knowledge-driven organization, leadership is critical. The research is clear that emotional intelligence (EI) differentiates the highly effective leader from the average one. Emotionally intelligent leaders help organizations excel through:

  • Increased performance
  • Enhanced innovation
  • Effective use of time and resources
  • Improved motivation & teamwork
  • High levels of trust

The good news is that, unlike IQ, Emotional Intelligence competencies are elastic and can be developed and enhanced.

Course Objectives
Participants will:

  • Learn what emotional intelligence is and is not.
  • Understand the principle of emotional contagion – both positive and negative.
  • Learn practical approaches to enhance skill in the four EI quadrants.
    • Self-awareness
    • Self-management
    • Social-awareness
    • Relationship Management
  • Develop an action plan to improve skill in one or more EI competencies.

Advanced Preparation:  Read the Harvard Business Review article, “Primal Leadership: The Hidden Driver of Great Performance,” by Daniel Goleman, Richard Boyatzis, and Annie McKee.

Competencies:    Self-Awareness, Influencing Others, Building Relationships 

Audience:    This class is for Washington University Directors, Managers, and Supervisors with direct reports that are WashU employees.  Those who supervise students will only be considered on a case-by-case basis if the class is not full.

Facilitator:   Sherry Harsch-Porter, PhD – Sherry holds a Ph.D. in Social Science, a Master’s Degree in Human Resources Management and a Bachelor’s Degree in Business Administration. She is a Board Certified Coach, achieved CCP (Certified Compensation Professional) and SPHR (Senior Professional in Human Resources) designations and is certified to administer a number of assessment tools.  She teaches a number of graduate‐level courses including Executive Coaching; Leadership Skills for Women; Organizational Behavior; and Human Performance in Engineering at Washington University in St. Louis; is a frequent conference speaker and is published in a number of professional journals.

Registration Fee:    There is no fee for this session.

No-Show and Late Cancellation Fees:  There will be a charge equal to the registration fee to cover the cost of materials for no-shows and late cancellations (less than 5 business days prior to class).  For classes with no registration fee, this charge is $50.

West Campus, West Building
Human Resources Learning & Development Center
7509 Forsyth Blvd., Suite 001
Training Room B, Lower Level
Commute options to West Campus

Contact Shirley Ikemeier

All programs are subject to change.


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