Effective Performance Conversations

February 28, 2018 to May 17, 2018
West Campus or Medical Campus
Dates Offered Time Location
February 28, 2018 9 – 10 a.m. West Campus Training Room B
March 27, 2018 9 – 10 a.m. West Campus Training Room B
April 12, 2018 10 – 11 a.m. Cori Auditorium
April 18, 2018 9 – 10 a.m. West Campus Training Room B
April 25, 2018 9 – 10 a.m. Cori Auditorium
May 17, 2018 3 – 4 p.m. Cori Auditorium

Talking to staff about their performance, whether positive or negative, is a critical management role and one which can be challenging, but doesn’t have to be when you learn the right techniques and skills to conduct effective conversations.

To be a great manager, you must be able to consistently turn talent into lasting performance. Therefore, you must approach performance management as an ongoing process that brings out the best in staff members as they meet your group’s goals. The key to success is clearly setting performance expectations and providing appropriate feedback.

To be a great manager, you must be able to consistently turn talent into lasting performance. Therefore, you must approach performance management as an ongoing process that brings out the best in staff members as they meet your group’s goals. The key to success is clearly setting performance expectations and providing appropriate feedback.

To be a great manager, you must be able to consistently turn talent into lasting performance. Therefore, you must approach performance management as an ongoing process that brings out the best in staff members as they meet your group’s goals. The key to success is clearly setting performance expectations and providing appropriate feedback.
To be a great manager, you must be able to consistently turn talent into lasting performance. Therefore, you must approach performance management as an ongoing process that brings out the best in staff members as they meet your group’s goals. The key to success is clearly setting performance expectations and providing appropriate feedback.

Effective Performance Conversations helps you address performance issues, improve relationships, save time and effort while gaining more confidence in conversation delivery. This practical 1 hour session is designed to build the skills you need to tackle this responsibility with confidence – managing difficult conversations and giving effective performance feedback to staff.

Key Learning Outcomes
– The importance of building trust in an authentic relationship with your staff
– Be able to confidently approach different types of performance conversations
– Learn tips for giving effective performance feedback

Audience: This class is for Washington University Directors, Managers, and Supervisors with direct reports that are WU employees. Those who supervise students will only be considered on a case-by-case basis if the class is not full.

Facilitator: Ashley Gibson, PHR, SHRM-CP

Registration Fee: There is no fee for this session.

No-Show and Late Cancellation Fees: There will be a charge equal to the registration fee to cover the cost of materials for no-shows and late cancellations (less than 5 business days prior to class). For classes with no registration fee, this charge is $50.

Locations:
West Campus, West Building
7509 Forsyth Blvd., Suite 001
Human Resources Learning & Development Center
Training Room B, Lower Level
Commute options to West Campus

School of Medicine Campus
4565 McKinley Ave St. Louis, MO
Cori Auditorium
McDonnell Medical Sciences Building, Floor 1

Questions:
Contact Shirley Ikemeier
Shirley_Ikemeier@wustl.edu

All programs are subject to change.


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