Work-Life Family Care Child Care

Bright Horizons to Accept Mildly Ill Children for Emergency/Back-Up Care

Effective July 1, 2022, Bright Horizons Emergency/Back-up Care will again be available for the care of mildly ill children. Benefit-eligible employees can utilize emergency/back-up care when your child’s school or daycare is closed or during an emergency situation, such as a sick caregiver or recovery from a medical procedure.

When reserving care for a mildly ill child through Bright Horizons, families will need to confirm the following:

  • The child’s symptoms are mild.
  • The child has had a negative Covid-19 PCR test OR has been evaluated and cleared of any Covid concerns by a medical provider.
  • The family will cancel the reservation if additional symptoms develop.

Get started today by setting up your Bright Horizons Emergency/Back-up Care account. Instructions are available on the Family Care Hub.

If you have questions, please contact Bright Horizons Customer Service at 877-242-2737.