WUDirect is designed to provide you and your covered dependents priority access for initial appointments (new) with Washington University Physicians, as well as lower out-of-pocket costs.

Here is how WUDirect can work for you:

To schedule a new patient visit, call the specialty’s office and request a WUDirect appointment. Contact information for WUPhysicians specialties can be found on WUPhysicians.wustl.edu.

Most initial appointments will be scheduled within two weeks or less. If the specialty requires a PCP referral, patient records, and/or pre-appointment testing in advance of the appointment, scheduling may take longer.

Please note that the two-week timeframe applies to the first available appointment with any provider at any location in the specialty. You may request a particular physician or location, but the two week timeframe may not apply.

If the scheduler is unable to provide you an appointment within two weeks, please call (314) 747-6500 or email: wudirect@wusm.wustl.edu. Your WUDirect representative will contact the physician’s office to assist you in securing a more timely appointment.