Human Resources

Course Catalog and Programs

Learning & Development FY18 Programs 


Click below to go directly to a specific area: 

FY18
Course Calendar
Skill Building
Workshops
HR Policy & Procedure
Sessions

 
Toastmasters
International

 
Management and Leadership Development Certificate Program
Administrative Professional
Certification
Institute for Management Studies 

 

Skill Building Workshops

These workshops focus on developing practical skills and knowledge needed to accomplish goals in support of the University's mission. Some workshop topics are geared specifically to managers while others are open to all staff. Skill Building Workshops also provide an opportunity to dig deeper into a topic and practice the skills.


Human Resources Policy & Procedures

These informational sessions, facilitated by seasoned HR professionals, provide guidance in interpreting and applying policies, procedures, and employment law  to a variety of employment situations relevant to the Danforth Campus employees. Topics like: How to Manage Discrimination & Harassment Situations, Managing the Family Medical Leave Act and Other Leaves of Absence, Policy Overviews, etc., help managers at all levels create a fair, respectful, diverse place to work.
 

Management and Leadership Development Certificate Program Overview

The Management and Leadership Development Certificate Program (MLDCP) provides new and existing managers and supervisors with a rich learning experience to gain the skills necessary to effectively lead and get results at Washington University. 

Management and leadership development is a process not just a program. Continuous enhancement of the leadership development systems and learning initiatives is a necessary part of supporting leaders in their role. Leaders require both management and leadership skills.

MLDCP is a series of instructor-led courses. The program includes three clear development paths to promote continuous learning and enhancement.  The first path provides newly hired or promoted managers and supervisors with fundamental skills needed to start their leadership journey at the university successfully. The two additional paths are for existing more experienced managers and supervisors to gain advanced skills and knowledge to deepen their leadership impact within the university.

Three (3) Development Paths:

Administrative Professional Certification

The Administrative Professional Certification program is for career-minded individuals who wants to increase core administrative skills and enhance their career while contributing to the University’s success. It develops skills and knowledge to manage multiple priorities and projects, strengthen verbal and written communication with diverse constituencies, and effectively problem-solve for greater results.

The program requires completion of three core courses and two elective courses:

 Core Courses:

  • Business Writing and Grammar
  • Time Management
  • Communicating with Impact

 Elective Courses:

  • Embracing Change
  • Navigating Beyond Conflict
  • Customer Service Best Practices
  • Lead Your Career Success

Most courses are offered twice a year. The program is designed to be completed in one year; however, you can take up to two years to complete it. Participants in this program must be in a support role and complete the registration form located on the Human Resources Learning & Development website.

Click here to open Administrative Professional Certification Application Form

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FY18 Course Calendar

1st Quarter - Course Calendar: July – August 2017

Date Course Code Time Course Description Audience
July 11 DFNMO 8:30 a.m. - 12:30 p.m. Manager Orientation Campus Directors, Managers, and Supervisors
July 13 HRCWI 1:00 p.m. - 4:30 p.m. Communicating With Impact All WU Staff
July 17 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
July 18
HRLFM1 9:00 a.m. - 11:00 a.m. Recruitment and Selection Techniques WU Directors, Managers, and Supervisors
July 19
HRRW 12:00 p.m. - 1:00 p.m. Resume Writing Workshop All WU Staff
July 25 HRTMOS 9:00 a.m. - 12:30 p.m. Time Management & Organizational Skills All WU Staff
July 26 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
July 26 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Date Course Code Time Course Description Audience
Aug. 8 HRLFM2 9:00 a.m. - 11:00 a.m. Effective Leadership Styles
WU Directors, Managers, and Supervisors
Aug. 10 HRSE 9:00 a.m. - 12:30 p.m. Supervisor Essentials WU Directors, Managers, and Supervisors
Aug. 10 HRYBWU 12:00 p.m. - 1:00 p.m. The You Behind WashU Series presents Adrienne D. Davis All WU Staff
Aug. 15
HRDP 9:00 a.m. - 11:30 a.m. Documenting Performance WU Directors, Managers, and Supervisors
Aug. 17 HRCSBP 9:00 a.m. - 12:30 p.m. Customer Service Best Practices All WU Staff
Aug. 21 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
Aug. 22
HRCWI 9:00 a.m. - 12:30 p.m. Communicating With Impact All WU Staff
Aug. 23 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
Aug. 23
HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Aug. 24 HRPP2 9:00 a.m. - 11:30 a.m. WU Directors, Managers, and Supervisors
Aug. 29 MSCTM 8:30 a.m. - 12:30 p.m. Civil Treatment for Managers WU Directors, Managers, and Supervisors
Aug. 31
HRBW 9:00 a.m. - 12:30 p.m. Business Writing & Grammar Skills All WU Staff
Aug. 31 HRCMM 12:00 p.m. - 1:00 p.m. Career Mind Map - Lunch & Lead Workshop All WU Staff
Date Course Code Time Course Description Audience
Sept. 7
HRLC 9:00 a.m. - 12:30 p.m. Successfully  Leading Change
WU Directors, Managers, and Supervisors
Sept. 14 MSNMO 9:00 a.m. - 12:30 p.m. Manager Orientation WU Directors, Managers, and Supervisors
Sept. 14 HRLYCS 1:00 p.m. - 4:30 p.m. Lead Your Career Success All WU Staff
Sept. 18 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Sept. 20 HRLWEI 9:00 a.m. - 12:30 p.m. Leading with Emotional Intelligence WU Directors, Managers, and Supervisors
Sept. 21 HRNBC 9:00 a.m. - 12:30 p.m. Navigating Beyond Conflict All WU Staff
Sept. 26 HRPMF 8:30 a.m. - 12:30 p.m. Performance Management Fundamentals WU Directors, Managers, and Supervisors
Sept. 27 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
Sept. 27 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Sept. 27 HRPEW 12:00 p.m. - 1:00 p.m. Professional Etiquette Lunch & Lead Workshop All WU Staff
Sept. 28 HRCT 9:00 a.m. - 12:30 p.m. Creative Thinking:  Innovative Solutions to Complex Challenges for Leaders WU Directors, Managers, and Supervisors

All programs are subject to change
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 2nd Quarter - Course Calendar: October– December 2017

Date Course Code Time Course Description Audience
Oct. 3 HRLBM2 9:00 a.m. - 11:30 a.m. Effective Leadership Styles - Becoming an Extraordinary Leader
WU Directors, Managers, and Supervisors
Oct. 4 HRNCYP 9:00 a.m. - 11:30 a.m. Navigating Your Career as a Young Professional All WU Staff
Oct. 5
HRLPI 9:00 a.m. - 12:30 p.m. Lean Process Improvement for Leaders
WU Directors, Managers, and Supervisors
Oct. 10 HREC 9:00 a.m. - 12:30 p.m. Embracing Change All WU Staff
Oct. 12 MSCTM 8:30 a.m. - 12:30 p.m. Civil Treatment for Managers WU Directors, Managers, and Supervisors
Oct. 12 HRLFM6 9:00 a.m. - 11:30 a.m. Building Effective Teams
WU Directors, Managers, and Supervisors
Oct. 12 HRYBWU 12:00 p.m. - 1:00 p.m. The You Behind WashU All WU Staff
Oct. 16 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Oct. 17
MSNMO 9:00 a.m. - 12:30 p.m. Manager Orientation
WU Directors, Managers, and Supervisors
Oct. 18
HRCC 8:30 a.m. - 5:00 p.m. Essentials of Crucial Conversations WU Directors, Managers, and Supervisors
Oct. 24 HRTMOS 9:00 a.m. - 12:30 p.m. Time Management
All WU Staff
Oct. 25 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
Oct. 25 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Oct. 26 HRLWR 9:00 a.m. - 12:30 p.m. Leading with Resilience
WU Directors, Managers, and Supervisors
Oct. 31
HRPM 9:00 a.m. - 4:00 p.m. Project Management WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
Nov. 2 HRBW 9:00 a.m. - 12:30 p.m. Business Writing & Grammar Skills All WU Staff
Nov. 7 HRLFM5 9:00 a.m. - 11:00 a.m. Compensation Essentials
WU Directors, Managers, and Supervisors
Nov. 9
HRCSBP 9:00 a.m. - 12:30 p.m. All WU Staff
Nov. 14
HRPP1 8:30 a.m. - 12:30 p.m. Discrimination & Harassment Prevention WU Directors, Managers, and Supervisors
Nov. 15 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
Nov. 15
HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Nov. 16 HRLWEI 9:00 a.m. - 12:30 p.m. Leading with Emotional Intelligence
WU Directors, Managers, and Supervisors
Nov. 20
HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Nov. 29
HRLYCS 1:00 p.m. - 4:30 p.m. Lead Your Career Success
All WU Staff
Nov. 30
HRTS 8:30 a.m. - 5:00 p.m. Thinking Strategically
WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
Dec. 5 HRSL 9:00 a.m. - 12:30 p.m. Situational Leadership
WU Directors, Managers, and Supervisors
Dec. 7
HRNBC 9:00 a.m. - 12:30 p.m. Navigating Beyond Conflict
All WU Staff
Dec. 7 HRYBWU 12:00 p.m. - 1:00 p.m. The You Behind WashU All WU Staff
Dec. 12 HRGD 9:00 a.m. - 12:30 p.m. Generational Differences:  Thriving in a Multi-generational Workplace All WU Staff
Dec. 14
HRCC 8:30 a.m. - 5:00 p.m. Essentials of Crucial Conversations WU Directors, Managers, and Supervisors
Dec. 18 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Dec. 19 HROSL 9:00 a.m. - 12:30 p.m. The Organizational Savvy Leader WU Directors, Managers, and Supervisors
Dec. 20
9:30 a.m. - 11:30 a.m.
All WU Staff
Dec. 20
HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Dec. 21 HRUBFM 9:00 a.m. - 12:30 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors

All programs are subject to change.
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3rd  Quarter - Course Calendar: January – March 2018

Date Course Code Time Course Description Audience
Jan. 9 HRLFM1 9:00 a.m. - 11:00 a.m. Recruitment and Selection Techniques WU Directors, Managers, and Supervisors
Jan. 10 HRLWR 9:00 a.m. - 12:30 p.m. Leading with Resilience WU Directors, Managers, and Supervisors
Jan. 11 HRCWI 9:00 a.m. - 12:30 p.m. Communicating With Impact All WU Staff
Jan. 18 HRPM 9:00 a.m. - 4:00 p.m. Project Management WU Directors, Managers, and Supervisors
Jan. 22 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Jan. 23
9:00 a.m. - 12:30 p.m.
All WU Staff
Jan. 24
9:30 a.m. - 11:30 a.m.
All WU Staff
Jan. 24 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Jan. 25 HRMAC 9:00 a.m. - 12:30 p.m. Manager as Coach:  Developing Employees for Success Now and in the Future WU Directors, Managers, and Supervisors
Jan. 30 MSNMO 9:00 a.m. - 12:30 p.m. Manager Orientation
WU Directors, Managers, and Supervisors
Jan. 31 HRSL 9:00 a.m. - 12:30 p.m. Situational Leadership WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
Feb. 6 HRCT
9:00 a.m. - 12:30 p.m.
Creative Thinking:  Innovative Solutions to Complex Challenges for Leaders
WU Directors, Managers, and Supervisors
Feb. 7 9:00 a.m. - 12:30 p.m.
WU Directors, Managers, and Supervisors
Feb. 8 HRBW
9:00 a.m. - 12:30 p.m.
Business Writing & Grammar Skills All WU Staff

Feb. 13

HRCSBP

9:00 a.m. - 12:30 p.m.

Customer Service Best Practices

All WU Staff

Feb. 14

HRCC

8:30 a.m. - 5:00 p.m.

Essentials of Crucial Conversations

WU Directors, Managers, and Supervisors

Feb. 15 9:00 a.m. - 11:30 a.m.
WU Directors, Managers, and Supervisors
Feb. 19 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
Feb. 20 HRLYCS 1:00 p.m. - 4:30 p.m. Lead Your Career Success All WU Staff
Feb. 21 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
Feb. 21 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
Feb. 22 HRLFM6 9:00 a.m. - 11:30 a.m. Building Effective Teams

WU Directors, Managers, and Supervisors

Feb. 27 HRLWEI 9:00 a.m. - 12:30 p.m. Leading with Emotional Intelligence WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
Mar. 1 HRTS 8:30 a.m. - 5:00 p.m. Thinking Strategically WU Directors, Managers, and Supervisors
Mar. 6 MSCTM 8:30 a.m. - 12:30 p.m. Civil Treatment for Managers WU Directors, Managers, and Supervisors
Mar. 8 HREC
9:00 a.m. - 12:30 p.m.
Embracing Change
All WU Staff
Mar. 13 HRSE
9:00 a.m. - 12:30 p.m.
Supervisor Essentials
WU Directors, Managers, and Supervisors

Mar. 15

HRPMF

8:30 a.m. - 12:30 p.m.

Performance Management Fundamentals

WU Directors, Managers, and Supervisors

Mar. 19 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias for Managers WU Directors, Managers, and Supervisors
Mar. 20 HRNBC 9:00 a.m. - 12:30 p.m. Navigating Beyond Conflict All WU Staff
Mar. 21 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff

Mar. 21

HRDI34

1:00 p.m. - 3:00 p.m.

Diversity & Inclusion 3.0 & 4.0

All WU Staff

Mar. 22 HRLC 9:00 a.m. - 12:30 p.m. Successfully  Leading Change WU Directors, Managers, and Supervisors
Mar. 27 HRLBM2 9:00 a.m. - 11:30 a.m. Effective Leadership Styles - Becoming an Extraordinary Leader
WU Directors, Managers, and Supervisors
Mar. 29 HRLPI 9:00 a.m. - 12:30 p.m. Lean Process Improvement for Leaders
WU Directors, Managers, and Supervisors

All programs are subject to change.
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 4th  Quarter - Course Calendar: April – June 2018

Date Course Code Time Course Description Audience
April 4
MSNMO 9:00 a.m. - 12:30 p.m. Manager Orientation
WU Directors, Managers, and Supervisors
April 4 HRNCYP 9:00 a.m. - 11:30 a.m. Navigating Your Career as a Young Professional All WU Staff
April 10

HRCC

8:30 a.m. - 5:00 p.m.

Essentials of Crucial Conversations

WU Directors, Managers, and Supervisors
April 12 HRTMOS

9:00 a.m. - 12:30 p.m.

Time Management All WU Staff
April 16 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
April 17 HRDP 9:00 a.m. - 11:30 a.m. Documenting Performance WU Directors, Managers, and Supervisors
April 19 HRLWEI 9:00 a.m. - 12:30 p.m. Leading with Emotional Intelligence WU Directors, Managers, and Supervisors
April 24 HRCSBP 1:00 p.m. - 4:30 p.m. Customer Service Best Practices All WU Staff
April 25 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0
All WU Staff
April 25 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0
All WU Staff
April 26 HRLWR 9:00 a.m. - 12:30 p.m. Leading with Resilience WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
May 1 HRCWI 9:00 a.m. - 12:30 p.m. Communicating With Impact All WU Staff
May 2 HROSL 9:00 a.m. - 12:30 p.m. The Organizational Savvy Leader WU Directors, Managers, and Supervisors
May 3 HRTS 8:30 a.m. - 5:00 p.m. Thinking Strategically WU Directors, Managers, and Supervisors
May 8 HRLFM5 9:00 a.m. - 11:00 a.m. Compensation Essentials WU Directors, Managers, and Supervisors
May 9 HRMAC 9:00 a.m. - 12:30 p.m. Manager as Coach:  Developing Employees for Success Now and in the Future WU Directors, Managers, and Supervisors
May 10 HRLYCS 1:00 p.m. - 4:30 p.m. Lead Your Career Success All WU Staff
May 15 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
May 23 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
May 23 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
May 24 HRBW 9:00 a.m. - 12:30 p.m. Business Writing & Grammar Skills All WU Staff
May 30
HRCT 9:00 a.m. - 12:30 p.m. Creative Thinking:  Innovative Solutions to Complex Challenges for Leaders WU Directors, Managers, and Supervisors
Date Course Code Time Course Description Audience
June 5 HRLPI 9:00 a.m. - 12:30 p.m. Lean Process Improvement for Leaders WU Directors, Managers, and Supervisors
June 6 HRLC 9:00 a.m. - 12:30 p.m. Successfully  Leading Change WU Directors, Managers, and Supervisors
June 7 HRGD 9:00 a.m. - 12:30 p.m. Generational Differences All WU Staff
June 12 MSCTM 8:30 a.m. - 12:30 p.m. Civil Treatment for Managers WU Directors, Managers, and Supervisors
June 14 HRPM 9:00 a.m. - 4:00 p.m. Project Management WU Directors, Managers, and Supervisors
June 18 HRUBFM 1:30 p.m. - 5:00 p.m. Unconscious Bias Training for Managers WU Directors, Managers, and Supervisors
June 19 HRPP1 8:30 a.m. - 12:30 p.m. Discrimination & Harassment Prevention WU Directors, Managers, and Supervisors
June 21 HRLFM6 9:00 a.m. - 11:30 a.m. Building Effective Teams WU Directors, Managers, and Supervisors
June 26 HRNBC 9:00 a.m. - 12:30 p.m. Navigating Beyond Conflict All WU Staff
June 27 HRDI12 9:30 a.m. - 11:30 a.m. Diversity & Inclusion 1.0 & 2.0 All WU Staff
June 27 HRDI34 1:00 p.m. - 3:00 p.m. Diversity & Inclusion 3.0 & 4.0 All WU Staff
June 28 HRSL 9:00 a.m. - 12:30 p.m. Situational Leadership WU Directors, Managers, and Supervisors

 

All programs are subject to change.
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